Karen had the pleasure of a return visit to facilitate a strategic planning day for Health Care Consumers ACT in May 2010. As part of the preparation for the day she developed and conducted an external stakeholder survey and also interviewed all the board members and senior staff. She then facilitiated the day and assisted with writing up the revised version of the strategic plan.
WESNET invited Karen Bentley back to assist with preparing their 2010-2015 Strategic Plan. Karen conducted preparatory research, facilitated the day and then prepared the final glossy publication through to publication. You can see the final document on the WESNET website here.